MCITP Enterprise Support

Microsoft Online Resources Windows Vista Learning Portal: Find special offers and information on training and microsoft exams. Product information: Visit the Windows Vista Web site for detailed product information.Microsoft Learning Community: Join newsgroups and visit community forums to connect with your peers for suggestions on training resources and advice on your certification path and studies. TechNet: Designed for IT professionals, this site includes how-to instructions, best practices, downloads, technical resources, newsgroups, and chats.

About this Exam
This Technical Specialist (TS) exam, Exam 70-620: TS: Windows Vista, Configuring, became available in January 2007. This exam is available in English, Brazilian Portuguese, Chinese [Simplified], Chinese [Traditional], French, German, Italian, Japanese, Korean, Russian, and Spanish.

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Audience Profile
Candidates for Exam 70-620: TS: Windows Vista, Configuring, should have at least one year of experience in the IT field. They typically provide phone support at the tier-1 or tier-2 level in a wide range of environments, including retail stores and the medium-sized organization or enterprise environment.

Candidates should have experience resolving issues concerning network connectivity, desktop operating systems, security, and applications. Their experience should also include addressing logon problems, performing password resets, and resolving most issues with desktop applications.

Credit Toward Certification
When you pass Exam 70-620: TS: Configuring Microsoft Windows Vista Client, you complete the requirements for the following certification(s):Microsoft Certified Technology Specialist 70-620: Windows Vista, Configuration A Microsoft Certified Desktop Support Technician (MCDST) can use Exam 70-621: PRO: Upgrading Your MCDST Certification to MCITP Enterprise Support as credit for certifications that list Exam 70-620 as a required or elective exam. Learn more about Exam 70-621: PRO: Upgrading Your free Cisco practice tests to MCITP Enterprise Support.

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